Privacy Policy

At Entro, we are committed to the reliability, safety, and confidentiality of our operations. We offer Software as a Service (SaaS) solutions for automated door systems, primarily serving small and medium-sized enterprises (SMEs) which then are controlling their customer access to their spaces with Entro. This policy outlines how we manage and protect the personal information we handle.

Last Updated: 2024/05/25

1. Data Security and Access Control

Entro employs robust encryption methods for all data transfers within our systems to ensure security and confidentiality. Our systems are access-controlled and designed to limit user access to sensitive information.

Only authorized Entro personnel have access to SME company data, and such access is strictly on a need-to-know basis.Access is carefully controlled by various user levels.

2. Collection and Use of Personal Information

Entro strives to collect the minimum amount of personally identifiable information necessary to efficiently deliver our services and meet our obligations. Users interact with our system using identification data specific to the service (e.g., user ID or access credentials), without the need for extensive personal information.

However, SMEs that utilize our service may need to register additional details such as name, address, email, and contact number for operational purposes and to facilitate billing and service management.

Entro retains transactional data but not sensitive financial details like bank account or card numbers.

3. Compliance and Responsible Use

Entro operates in full compliance with applicable laws on personal data protection and handling. We ensure that our clients, who act as data controllers, are aware of and fulfill their data protection obligations.

Entro guarantees that it will not misuse, sell, or rent users' personal or financial information. We will only share user information with third parties under the following circumstances:

As required by law or legal processes.
If requested by law enforcement in the event of an incident or investigation.
In the event of a corporate restructuring, merger, or acquisition, provided the new entity adheres to our privacy standards.

We may generate non-personally identifiable statistical data for business analysis, operational improvements, or marketing purposes, ensuring such data does not compromise user privacy.

Changes to the Privacy Policy

Entro reserves the right to modify this privacy policy as necessary to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website and effective immediately upon publication.

Contact Us

For further information regarding our data handling practices, please contact us via email at entro@entro.is.